Legal

privacy policy.

1. Who we are

Raveforms is a furniture brand based in Bangkok, Thailand. We design and sell made-to-order modular sofas and accessories. You can contact us at info@raveforms.asia or by phone at +66 80 760 5074.

2. What data we collect

We collect personal data only when you actively provide it to us:

• Contact form: name, email address, message content
• Direct contact: any information you share via email, phone or Instagram
• Cookies: see Section 5 below

We do not collect sensitive personal data (health, financial, biometric, etc.).

3. How we use your data

We use the data you provide solely to:

• Respond to your enquiries and process orders
• Communicate about your purchase or quote request
• Improve our website and services (with your consent, via analytics)

We do not sell, rent or share your personal data with third parties for their own marketing purposes.

4. Legal basis (GDPR)

Under the EU General Data Protection Regulation (GDPR) and applicable Thai data protection law (PDPA), we process your data on the following legal bases:

• Contract performance - processing necessary to respond to your enquiry or fulfil an order
• Legitimate interests - improving our website and preventing fraud
• Consent - for marketing/analytics cookies (you may withdraw at any time)

5. Cookies

We use two categories of cookies:

• Essential cookies - strictly necessary for the website to function. No consent is required. These include session and preference storage.
• Analytics & Marketing cookies - help us understand how visitors use our website (e.g. Google Analytics). These are only activated with your explicit consent.

You can manage your cookie preferences at any time using the button below. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

6. Data retention

We retain contact form data for as long as necessary to respond to your request, and for up to 12 months thereafter for record-keeping purposes. You may request deletion at any time.

7. Your rights

Under GDPR, you have the right to:

• Access - request a copy of the personal data we hold about you
• Rectification - ask us to correct inaccurate data
• Erasure - ask us to delete your data ("right to be forgotten")
• Restriction - ask us to limit how we use your data
• Portability - receive your data in a structured, machine-readable format
• Object - object to processing based on legitimate interests
• Withdraw consent - for any processing based on consent, at any time

To exercise any of these rights, contact us at info@raveforms.asia. We will respond within 30 days.

8. Third-party services

Messages sent through our contact form are delivered directly to our mailbox hosted by Hostinger, which hosts this website and acts as a data processor on our behalf. No third-party form service is involved.

If you consent to analytics cookies, your data may be processed by Google Analytics (Google LLC, USA). Google provides adequate safeguards under the EU-US Data Privacy Framework.

9. International transfers

Raveforms is based in Thailand. If you are located in the EEA, your data may be transferred outside the EEA to process your enquiry. We ensure appropriate safeguards are in place in accordance with GDPR Chapter V.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or to exercise your rights, please contact:
Raveforms
Bangkok, Thailand
info@raveforms.asia
+66 80 760 5074